migration of customers between insurance companies is becoming a mass phenomenon. In September, the UK became more active still lose policyholders: they often leave even the customers veteran, served in them for many years. Previously, such a repartition of the market was preceded by tariff wars and open dumping of the most aggressive insurers, now the prices for policies sycamores.
Transitions

clients come mostly for two reasons: because of nonpayment of the UK and forced banks for insurance of mortgages.

Confusion and vacillation

Most infidelity insurers - the fault of the companies. Reduced quality of services, delays and denials in payments, as well as the applicable regulator sanctions (suspension and revocation of licenses) forced customers to look at other insurers. Customers of companies that have lost their reputation for stability and are in a precarious financial position, now transformed into a more stable and well-known UK who continue to fulfill the obligations, - said DC Chairman of the Board of JSC Insurance Company Ukrainian Insurance Group Paul forbidden.

According to experts, the ranks of refugees in September, increasingly supplemented by legal persons. Companies are trying to optimize their costs and obtain more reliable insurance protection, - said DC Chairman of the Board of JSC Insurance Group TAS Dmitry Gritsuta. Fortunately, to find a new insurer today is simple - the struggle between the companies for corporate clients turns serious.

Privates same citizens to change the UK are usually pushing extreme circumstances. For example, the suspension or revocation of a license of the former insurer. In this case, the termination of the contract - the best alternative. Companies that stops the license, is unlikely to be responsible for liabilities. A UK customer can feel more or less secure if it has been a member of the Motor Bureau. But in this case, it guaranteed reimbursement only on avtograzhdanke. The remaining species are likely to policyholders not wait payments. the chances of a recapitalization or refinancing of troubled insurers at the expense of shareholders, new investors or the state is negligible , - believes Mr. Gritsuta.

If the company is simply delaying payments sins, clients prefer not to prematurely terminate contracts, because such an initiative is fraught with serious penalties. Typically, they return only a portion of the payment for the period remaining before the expiration of the policy. Also under the terms of the contract, insurers reserve the right to retain from 20 to 40% premium as the cost of doing business. Thus, if the policy were more than six months, the UK can return to the Insured general penny.

Insurance dictatorship

second reason is the rapid migration of customers from the beginning of autumn - that pressure banks, which do not cease to put ultimatums borrowers. Since the beginning of the crisis financiers tripled nicety in accreditation SC, badly cutting the list of partners: the borrower has no choice, and upon the expiration of the policy he is obliged to change the company. Insurers complain that bankers are disproportionately inflated the minimum amount of deposits that must be placed to obtain accreditation. In some cases, when it comes to large financial institution network, the size of the required contributions reach 5-15 million UAH. and more. Many banks also insist on a quarterly replenishment deposits, opening of current accounts, implementation of salary projects, etc.

course, no one spoke openly of imposing specific services the UK, and the financiers are trying to justify its selective reduction of their payment discipline. Against the backdrop of deteriorating economic situation, many companies delay the payment of compensation. The average time delay is 1,5-2 months, - noted the director of department of retail management Erste Bank Vitaly Pozniak. As a result, the list of insurance partners, many financiers reduced to three or five, or even a single IC, which has the exclusive right to insurance of mortgages.

A number of banks in the credit agreements include a condition that, starting from the second year loan, the borrower must insure only the affiliate company. Although the prescription of a particular insurer in the contract is a direct violation of the antimonopoly legislation and the imposition of services of third parties. Many of the financial institution insist in insurance in a SC, although the list of accredited companies which can be quite broad. And it is clear: none of the bankers did not want to give up the deposits, which offer insurers for accreditation , - said Director of Insurance Company Randel Consulting Jaroslav Kyryliv.

At the same time, financiers admit that leverage in the UK they do not. So if the company refuses to pay, it will have to deal with the client. The maximum that can make a bank - to deprive her of further access to insurance of mortgages. In case of delay or evade their obligations more effectively leverage the insurer by the financial institution - its removal from accreditation. With regard to the maintenance of the collateral in good condition, it is the responsibility of the borrower, - said the Deputy Chairman of the Board Khreshchatyk Andrey Ostapenko .

Insurance hostage
Inadequacies

banks in the selection of insurance partners eventually become a headache for borrowers and develop into regular levies from insurers. Customers bankrupt UK, who have bought policies for persistent recommendations finuchrezhdeniy creditor, now under their pressure very often have to insure it again. A vivid example - the UK's Insurance Companies , which the Financial Services Commission revoked the license in August. At one time the company is actively cooperating with several large banks. Once the insurer has lost the right to enter into new contracts, some of them have set an ultimatum of customers re-insurance in another company.

They explained it by the terms of the loan agreement, which stipulated that the insured must have mortgage insurance policy issued by the UK, implement the rules of law and having a valid license to conduct insurance business, - said the head of department on work with the banks of one of the largest insurance companies. Given that the value casco now is about 6% of the price of the car, such whims of financiers cost borrowers in the extra $ 700-800 and sometimes more expensive.

According to experts, the requirements of banks to re-insurance are illegal.

Even if the license is stopped or canceled, the insurance contract remains in effect. This means that the insurer may not enter into new contracts, but shall be fully responsible for the commitments already made. Thus, the client does not need to buy a new policy, - explained CEO of the UK Nastya Pavel Litvin. However, if the old insurer flatly refused to pay for the restoration of a car, and the borrower fails to procure money for repairs, the unlucky driver can and does lose the car. After all, under a contract of mortgage in the event of damage or loss of vehicle mortgagor is obliged to restore or replace other property equal in value.

Otherwise, the bank mortgagee is entitled to demand early repayment of the obligation secured by the pledge. In case of default by the borrower of its obligations financial institution may recover the subject of the pledge in his favor in court, as well as demand from the mortgagor reimbursement of legal process costs and costs of implementation of the collateral , - said chairman of the UK Kievan Rus Alexander Kulak.

And although in crisis bankers have been slow to seize collateral, the threat of raising rates on the contract, usually a fairly compelling argument for the borrower that the second time this year to buy a policy.

Eugene Andreyev

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